How it works

Less admin for you. A better experience for your client.

Send one referral. Vively handles payment, the GP consult, collection instructions and reminders, then brings the results into your client’s record with lab and optimal ranges side by side.

  • Free for practitioners
  • No subscription
  • Verified practitioners only
A client smiling
Results ready · Amara O.Baseline + CGM · 18 min ago
Review before releaseAmara is invited to book with you
Save time

One referral replaces five jobs

No GP letters, lab forms or payment chasing. Reminders go to your client automatically, and you see every step in one status list.

Save your client money

$99 instead of $299

With Medicare, the 74-marker Baseline is a $99 Vively fee. Without Medicare, the same Baseline is $299.

An independent GP decides whether testing is clinically appropriate and which markers are requested.
Deliver better care

Results ready for the consult

Lab and optimal ranges side by side, the last four results for every marker, and the lab’s own PDF.

Your client stays your client

We run the testing. You lead the care.

Every Vively referral starts with your recommendation and comes back to you. We don’t offer your client our own practitioners, and on the Medicare pathway the GP’s job is the pathology request. Diet and lifestyle advice stays with you.

Your name on every email

Your client’s invitation carries your recommendation, your name, your practice name and your logo.

Your client agrees to share with you

At checkout your client consents to share their results with you. It’s the first thing they agree to.

You decide when results are released

Release as results arrive, or review them first. The results email invites your client to book with you.

We never market to your clients

Clients you refer get no Vively marketing emails or texts, and no Vively plans, dietitian offers or upgrade prompts in the app. Their tests skip Vively’s AI report and supplement suggestions.

Step by step

What happens after you refer, test by test

Who does what, what your client receives, how long it takes and what happens when plans change.

Baseline Health Check with Medicare

$99 Vively feeEligible Medicare card holdersOnce every 3 months
  1. YouSend the referral

    Choose the Baseline and any extra tests, who pays, and how results are shared. Add a message for your client.

  2. ClientYour client pays

    One email with your recommendation, the price and a secure link. Unpaid? Reminders go out at 24 hours, 3 days and 7 days.

  3. ClientGP5–10 minute telehealth consult

    Your client books a time with an independent GP, who decides whether testing is clinically appropriate and which markers to request.

  4. GPVivelyPathology referrals issued

    Your client receives every pathology referral at once, including private add-ons, with fasting and collection instructions.

  5. ClientOne blood draw

    At one of 4,000+ collection centres. Any private add-ons are collected in the same draw. Your client marks collection done in the Vively app.

  6. LabVivelyResults in the client record

    Partial results wait until the full set arrives, then appear with lab and optimal ranges.

If something changes
Your client hasn’t paid
Reminders go out automatically. You can resend the email or copy the link and send it yourself.
They had a Baseline in the last 3 months
Medicare Baselines are once every 3 months. Choose the $299 private Baseline instead.
They don’t have a Medicare card
The referral switches to the $299 private Baseline and your client pays the difference.
You used the wrong email
Cancel the referral. The link stops working straight away.

Private pathology

$299 private BaselineOther tests: request pricingTurnaround shown per test
  1. YouSend the referral

    Choose a panel, single markers or one of your saved panels. Your client sees the price before paying.

  2. ClientYour client pays

    Or your practice pays by card when you send. The receipt is in your account.

  3. VivelyPathology referral issued

    With collection and timing instructions for fasting or cycle-timed tests.

  4. ClientBlood collection

    At one of 4,000+ collection centres.

  5. LabVivelyResults in the client record

    Structured markers with ranges and trends, plus the lab’s PDF report.

If something changes
Results arrive in parts
Partial results are held until the full set is in, so your client never sees half a picture.
A result is critical
As the referring practitioner, you follow up with your client, as you would for any test you request. The lab flag is on the report.
Plans change
Cancel the referral before your client pays and the link stops working.

At-home test kits

Request pricingDelivered to your clientResults in about 2 weeks
  1. YouSend the referral

    Choose the kit, on its own or with blood tests.

  2. ClientYour client pays

    Or your practice pays.

  3. VivelyKit sent

    With collection instructions and return packaging.

  4. ClientSample returned

    Your client collects the sample at home and posts it to the lab.

  5. LabVivelyResults

    App-supported kits appear in the client record. Gut health reports arrive as a PDF for you only.

If something changes
It’s a PDF-only report
It stays with you. You decide what to share and how to explain it.
Your client has questions about collecting
Vively’s support team helps with the kit so you don’t have to.

Continuous glucose monitoring

Request pricing1–4 sensors per referral14 days per sensor
  1. YouSend the referral

    Choose 1–4 sensors, on their own or with pathology.

  2. ClientYour client pays

    Or your practice pays.

  3. VivelySensor dispatched

    A Sibionics GS3 sensor and protective patch, sent by Australia Post with application and pairing guidance.

  4. ClientPaired and recording

    Your client logs meals and activity in the Vively app while the sensor records.

  5. YouReview and export

    See glucose against your target range, day by day with meals. Export a PDF, or file it to Cliniko.

If something changes
A sensor fails
Your client contacts Vively support and we arrange a replacement.
Pairing trouble
Vively’s support team walks your client through it.
Results and sharing

Your results, your call

For every referral, choose how results reach your client.

Share when ready

Results appear in your client’s Vively app as soon as the full set arrives. The email invites them to book with you.

Review first

You release results when you’re ready. If you haven’t after 14 days, they’re released so your client isn’t left waiting.

  • Lab ranges unchanged, Vively optimal ranges beside them
  • The last four results for every marker, with exact dates
  • The lab’s PDF report one click away
  • Status updates for every referral in your dashboard
  • An email when results are ready
  • Set your own target for any marker Coming soon
Vively results view with lab and optimal ranges
Demonstration dataClient record · Tests & reports
Dr Michelle Woolhouse, Vively Founding Medical Director
Dr Michelle WoolhouseFounding Medical Director · Integrative GP · Lifestyle & preventative medicine
Clinical leadership

Clinically led by Dr Michelle Woolhouse

“[Approved quote from Dr Woolhouse on why lab ranges and optimal ranges belong side by side.]”

Vively’s clinical framework was developed under the leadership of Dr Michelle Woolhouse, Integrative GP and leader in lifestyle and preventative medicine, with experienced Australian practitioners.

96 evidence-backed rangesEach Vively optimal range lists its published sources in the platform.
Lab ranges unchangedThe laboratory’s range always shows. The optimal range sits beside it.
Your own targetsComing soonSet your own target for any marker, next to the lab and Vively ranges.

Who is responsible for what

YouIndependent GP (Medicare pathway)Vively
Recommending the testing✓ You chooseDecides the final pathology requestSets up each step
Diet, lifestyle and care plan✓ Always yoursGuided to leave this with youNo clinical advice
Critical resultsFor private tests you referFor tests they requestNo clinical follow-up
Payment, instructions, remindersNo action neededNo action needed✓ Handled
Your client’s view

A testing experience they’ll thank you for

The price upfront, clear instructions and results they can understand, shared when you decide.

Vively app guiding a client through a test referral
Guided from referral to results
Vively app showing results by health area
Results grouped clearly
Vively app showing a marker trend
Ranges and trends
Vively app showing glucose with meals
Glucose with meals

Retest when you decide

Save a panel once and send it again in a few clicks. Every result keeps its collection date, so trends line up.

Works with Cliniko

Connect Cliniko to find clients quickly and file CGM reports straight to their record.

Hosted in Sydney

Client records are hosted on AWS in Sydney. Clients consent to share with you and can disconnect in the app.

Questions, answered

Frequently asked questions

Will Vively take over my client’s care?

No. Vively runs the logistics and returns results to you. On the Medicare pathway, the independent GP decides the pathology request. Diet, lifestyle and the care plan stay with you.

Will Vively market to my client?

No. Clients you refer get no Vively marketing emails or texts, and no Vively plans, dietitian offers or upgrade prompts in the app. Their tests skip Vively’s AI report and supplement suggestions.

Do I need to organise the doctor or the lab?

No. You choose the testing. Vively arranges the GP consult where one is needed, the pathology referral, the kit or the sensor.

Who follows up a critical result?

On the Medicare pathway, the GP who requested the test. For private tests you refer, you do, as for any test you request.

Does it connect to my practice software?

Vively connects to Cliniko to find clients and file CGM reports to their record. Other practice systems aren’t connected yet.

More answers in the practitioner FAQs, or book a discovery call.

Give your clients a better testing experience, without the admin

Free for verified practitioners. Your client stays your client.

  • Free for practitioners
  • No subscription
  • Verified practitioners only